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Missing CashPoints Norwegian Norwegian logo

When do I receive my CashPoints?

CashPoints will be credited to your account up to 14 days after your flight. 

Why am I missing CashPoints?

Missing CashPoints are typically a result of not adding your Reward Number during the booking or payment process. Alternatively, it could be that the CashPoints are still in the process of being transferred.

I'm still missing CashPoints

You can claim CashPoints up to 30 days after departure.

Earning CashPoints on flights is personal, so you are only entitled to earn CashPoints on your own flights.

If you believe there has been an error, please contact us.