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*The earning and spending of CashPoints and Rewards on Norwegian airline-related products and services will be temporarily paused from February 1, 2021 until the end of Norwegian's examinership and reconstruction processes. It is still possible to earn CashPoints with Reward partners. Read more.

Missing CashPoints Avis Avis logo

When do I receive my CashPoints?

CashPoints will be credited to your account up to 8 weeks after the last day of the rental.

Why am I missing CashPoints?

Missing CashPoints are typically a result of not adding your Reward Number during the booking or payment process. Alternatively, it could be that the CashPoints are still in the process of being transferred.

I'm still missing CashPoints

Did you forget to add your Reward Number when you made the booking? You can claim CashPoints for rentals up to 6 months after the return of your vehicle.

If you believe there has been an error, please contact the partner directly.