*The earning and spending of CashPoints and Rewards on Norwegian airline-related products and services will be temporarily paused from February 1, 2021 until the end of Norwegian's examinership and reconstruction processes. It is still possible to earn CashPoints with Reward partners. Read more.

Claim missing CashPoints

Are you missing CashPoints from your flight or one of our partners?
Find out what to do here.

You can claim your missing CashPoints up to 30 days after your Norwegian flight departure.

Find out what to do if you're missing CashPoints from your hotel booking, rental car service or any of our other partners.

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