Questions about Reward

What is Norwegian Reward?

Norwegian Reward is Norwegian's loyalty program. As a member you earn CashPoints on all Norwegian flights, plus a wide selection of hotels and car rentals. So whether you're flying with us, renting a car or staying at your favorite hotel, you'll earn CashPoints every time. Get more information on how Norwegian Reward works.

How do I become a member of Norwegian Reward?

You can become a member by creating a profile or by going to

Will I receive a membership card?

No. The program is cardless and is connected to your personal profile with Norwegian. As a member you have your own unique Reward Number which you can find by logging into your profile. You can use your Reward Number when booking flights or purchasing products and services from our partners. 

Where can I find my Reward Number?

Your Reward Number can be found in your profile at or

Is it possible for children to become members and earn CashPoints?

Children under the age of 16 can hold a Norwegian Reward membership if the child’s parent or guardian creates their profile and administers the email connected to the Reward account. All members can earn CashPoints, including infants under 2 years old, provided the net cost of the member’s ticket is more than 0. Find out more about Child Accounts.


Questions about CashPoints

What are CashPoints?

CashPoints is Norwegian's own currency. Your CashPoints can be used to pay for flight tickets (full or partial payment), extra luggage, cancellation insurance, seat reservations or ticket changes via your profile at Find out more about CashPoints.

Can I add my Reward Number after booking or traveling?

You may claim CashPoints up to 30 days after departure. 

Earning CashPoints on flights is personal, so you are only entitled to earn CashPoints on your own flights. The name on the flight ticket must match the name you have registered in your Norwegian Reward profile.

What are Norwegian CashPoints worth?

CashPoints are calculated from the ticket value in NOK where 1 CashPoint = 1 NOK. The value of your CashPoints is based on the current exchange rate. CashPoints are calculated based on the net ticket price (excl. taxes, charges and optional services).

Do I earn CashPoints when booking through a travel agent?

Yes, but you must give your Reward Number (which you can find in your Norwegian profile) to the travel agent prior to booking.

How long are my CashPoints valid for?

​Your CashPoints remain valid until the end of the year you made your purchase + 2 years.

For example, CashPoints for a flight purchased on 1 September 2020 are valid until 31 December 2022.

Can I use CashPoints to pay for optional services when booking a flight?

Yes, you can use CashPoints to pay for extra luggage, cancellation insurance, seat reservations, ticket changes and more. CashPoints cannot be used to pay for upgrades to Premium cabin, including bids for upgrades.

See all the ways you can spend CashPoints and how to do it.

Do I earn CashPoints on all Norwegian tickets?

Yes. You earn CashPoints on all flight tickets with Norwegian, except group bookings. You can also earn CashPoints with our partners.

Do I earn CashPoints regardless of the currency used when booking?

Yes. You earn CashPoints for all tickets, regardless of the currency used when booking.

Do I earn CashPoints for additional people on my booking?

No. CashPoints are personal. Even if you book for additional people from your own profile you will only earn CashPoints for the ticket reserved in your name. If the additional people have their own Reward Number you can add their Number manually during the booking and they will also earn CashPoints. 

I have upgraded to Premium at the airport, but have not received CashPoints

When upgrading to Premium on our website, you will earn CashPoints for the net price difference. However, when upgrading at the ticket desk at the airport, a fixed fee will be charged, and CashPoints will not be accumulated.

Do I earn CashPoints on charter tickets?

No, you cannot earn CashPoints on charter tickets. 

I have paid for my booking with CashPoints, and not earned any CashPoints

It is not possible to earn CashPoints on flights paid with CashPoints. If the flight is partially paid with CashPoints, you will earn CashPoints for the portion which is paid by credit or debit card.

Questions about the Norwegian Reward Card

What is the Norwegian Reward Card?

The Norwegian Reward World Mastercard® is a credit card available to residents in the U.S.

What benefits does the Norwegian Reward Card offer?

Cardholders can earn $50 in CashPoints* when opening an account and spending $500 in the first 90 days.

Additionally, cardholders can enjoy CashPoints* on all purchases:

  • 2% extra on Norwegian tickets
  • 2% on dining + grocery
  • 1% on all other purchases

Cardholders also have access to other exclusive benefits, including:

  • An anniversary bonus of $100 in CashPoints with $20k spend each year starting on account open date
  • Priority Boarding
  • Double CashPoints expiration period

For a full list of benefits, visit the Norwegian Reward Card page.

Who can apply for the Card?

Residents in the US can apply for the Norwegian Reward Card and application approval will be subject to credit approval.