*The earning and spending of CashPoints and Rewards on Norwegian airline-related products and services will be temporarily paused from February 1, 2021 until the end of Norwegian's examinership and reconstruction processes. It is still possible to earn CashPoints with Reward partners. Read more.

Help and contact

We like to keep things as simple as possible, but if you're still unsure how Norwegian Reward loyalty program works, you have a question, or you want to claim some missing CashPoints, this is the place to be.

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Missing CashPoints

Are you missing CashPoints from your flight or one of our partners? Find out more here.

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Need an answer right away? Take a look at our Frequently Asked Questions.

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Contact us

Still can't find what you're looking for? Please feel free to contact us directly.